Frequently Asked Questions

How can I get a quote?

To get a quote, simply reach out to our team through the provided contact options, and we'll be happy to assist you.

How much is it to clean my home or office?

Our pricing is different for each person. We set our prices based on different things, like if you have pets, how different your place is, and the way you live.

Do you bring your own cleaning supplies, chemicals, and equipment?

You don't need to worry about supplies, chemicals, or equipment. We bring all the cleaning supplies we need to clean your home.

Do you clean homes just once, or do you have to clean long-term?

We offer both one-time cleaning services and long-term cleaning options. You can choose what suits your needs best.

How do I pay?

We've found that paying on the same day as your appointment is really convenient for our customers. Many of our customers usually leave cash or a check on the kitchen counter, but you can also use your client portal to make the payment. If you choose to pay by check, please make it out to "Resail."

Can I get a same-day booking?

We can't promise that you'll always get a booking on the same day you request it. However, depending on the day, it's possible.

Do I need to be home for every housekeeping service?

We work from 8 in the morning to 5 in the evening, Monday to Friday. Many times, when we come to clean, our customers are not at home. In these situations, we give our insured and bonded housekeepers an extra key or a code to get inside.

What if I need to reschedule an appointment?

If you have to change or move your cleaning appointment, it's best to call us about three days (or 72 hours) before your next scheduled cleaning. We'll try our best to help you with your scheduling requests.

Are you okay with pets being in the home during a cleaning service?

Absolutely, we love pets! We are a pet-friendly company. If your pet can be aggressive, it's best to keep them outside or in a safe, enclosed area while our team is at work. If you won't be at home when we come, please tell us how to clean around your pet so that everything goes smoothly. Your pet's safety is important to us.

Will your cleaning products harm my floors/ countertops?

No, our cleaning products are safe for your floors and countertops. We use products that won't cause any damage. We use a pH-neutral cleaning solution to keep your home clean and shiny. This special cleaner helps maintain the cleanliness and shine of your surfaces.

Have more questions?

Connect with our experienced experts today and see if we are the right fit!

FIND YOUR PLAN TODAY

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